Privacy Policy 

Last Updated: March 21, 2026

Welcome to OLERAE. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

When you visit or make a purchase from OLERAE, we may collect the following types of information.

Personal Information

When placing an order or contacting us, we may collect:

• Full name
• Email address
• Phone number
• Billing address
• Shipping address
• Order details and purchase history
• Any information you provide when contacting us via email or WhatsApp

Payment Information

We currently accept:

• Direct Bank Transfer

3. How We Use Your Information

We use the information collected to:

• Process and deliver customer orders
• Provide customer service and support
• Send order confirmations and updates
• Respond to inquiries via email or WhatsApp
• Improve our website functionality
• Analyze website traffic and user behavior
• Prevent fraud and enhance security

5. WhatsApp Communication

We provide customer support through WhatsApp. When you contact us through WhatsApp:

• Your phone number and messages may be stored
• Conversations may be used to improve customer support
• WhatsApp may process data according to its own privacy policies

We recommend reviewing WhatsApp’s privacy policy when using this service.

7. Sharing Your Information

We do not sell your personal information.

However, we may share information with trusted service providers necessary to operate our business, including:

• Courier and delivery companies

These service providers only receive the information required to perform their services.

8. Data Retention

We retain your information only as long as necessary to:

• Process orders
• Provide customer support
• Maintain business records
• Comply with legal obligations

After this period, your data may be securely deleted.

11. Your Rights

You have the right to:

• Request correction of incorrect information
• Request deletion of your data

To make such requests, contact us at:

Email: [email protected]

12. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

13. Changes To This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Business Name: OLERAE
Email: [email protected]